英国的FCA指出,保险人效率低下导致汽车保险成本上升。 UK's FCA identifies insurer inefficiencies contributing to rising car insurance costs.

联合王国财务行为管理局发现保险公司处理索赔的做法很差,导致机动车保险费上升。 The UK's Financial Conduct Authority (FCA) found poor claims handling practices by insurers, contributing to rising motor insurance premiums. 虽然保险费主要是由诸如租车价格和盗窃索赔等外部费用驱动的,但问题包括拖延、投诉率高以及对外包服务监督不足。 While premiums are mainly driven by external costs like hire car prices and theft claims, issues include delays, high complaints, and insufficient oversight of outsourced services. 公平竞争委员会正直接与公司解决这些问题,并与政府合作帮助降低机动车保险费用。 The FCA is addressing these issues directly with firms and working with the government to help reduce motor insurance costs.