联合王国设立水问题监察员,拥有解决消费者信任问题的法定权力。
UK to introduce a water ombudsman with legal powers to address consumer trust issues.
联合王国政府计划设立新的水监察员,具有解决消费者争端的法律权力,目的是增进对水产业的信任。
The UK government plans to introduce a new water ombudsman with legal powers to resolve consumer disputes, aiming to boost trust in the water industry.
调查显示,只有不到三分之二的人相信供水公司能以物有所值。
This follows a survey showing that less than two-thirds of people believe water companies provide value for money.
新的监察员扩大了水消费者理事会的作用,将为投诉提供一个单一的联络点。
The new ombudsman, expanding the role of the Consumer Council for Water, will offer a single point of contact for complaints.
环境秘书史蒂夫·里德的更广泛改革计划可能包括取消目前的监管者Ofwat, 并创建一个可以纳入《特定常规武器公约》作用的新计划。
Environment Secretary Steve Reed's wider reform plans include possibly scrapping the current regulator, Ofwat, and creating a new one that could incorporate the CCW's role.