微软在呼叫中心用人工智能节省了500万美元, 计划裁员,因为人工智能生成了35%的新代码。 Microsoft saved $500M in call centers with AI, plans layoffs as AI generates 35% of new code.

微软去年用AI节省了5亿多美元的呼叫中心费用, 同时计划裁员近4%的员工。 Microsoft saved over $500 million in call center costs last year using AI, while planning to lay off nearly 4% of its workforce. 该公司的AI工具提高了销售、客户服务和软件工程的生产率,AI生成了35%的新产品代码。 The company's AI tools have improved productivity in sales, customer service, and software engineering, with AI generating 35% of new product codes. 微软公司已拨出800亿美元用于资本支出,主要用于扩大数据中心以支持AI服务。 Microsoft has set aside $80 billion for capital spending, mostly for expanding data centers to support AI services.