拯救钱财专家Martin Lewis向英国零售商报告在返回政策上误导顾客的贸易标准。
Money-saving expert Martin Lewis reports UK retailers to Trading Standards for misleading customers on return policies.
节省资金的专家马丁·易斯向贸易标准报告了30家英国主要零售商,包括Selfridges,Harvey Nichols,Joules,Monsoon,Home Bargains,The Range和New Look,他们误导了客户的退货权.
Money-saving expert Martin Lewis has reported 30 major UK retailers, including Selfridges, Harvey Nichols, Joules, Monsoon, Home Bargains, The Range, and New Look, to Trading Standards for misleading customers about their return rights.
Lewis发现这些零售商在网站上错误地陈述了返回政策,剥夺了客户在交货后14天内归还物品的合法权利,另外14天又将物品送回。
Lewis found these retailers were incorrectly stating return policies on their websites, denying customers the legal right to return items within 14 days of delivery and an additional 14 days to send them back.
他提供证据表明,自2018年以来,有些商店的政策不正确。
He provided evidence showing some stores have had incorrect policies since 2018.