布帕因错误拒绝健康报销和病人沟通不畅, 被罚款35万元。 Bupa hit with $35M fine for wrongly rejecting health claims and poor patient communication.

Bupa是一家主要的健康保险公司,由于错误地拒绝数以千计的索赔要求,与病人沟通不畅,澳大利亚竞争和消费者委员会面临批评和3 500万美元的罚款。 Bupa, a major health insurer, faces criticism and a $35 million fine from the Australian Competition and Consumer Commission for rejecting thousands of claims incorrectly and having poor communication with patients. 投诉包括被拒绝的合法诉求和有问题的计费,特别是皮肤癌治疗。 Complaints include denied legitimate claims and problematic billing, especially for skin cancer treatments. Bupa声称,它正在努力改善其服务和通信。 Bupa claims it is working to improve its services and communication.