弗雷什沃克公司推出Freddy Agentic AI平台,自动化客户服务,提高业务效率. Freshworks unveils Freddy Agentic AI Platform to automate customer service and boost business efficiency.

新鲜工程推出了先进的Freddy Agentic AI平台,旨在自主处理服务请求并提供实时洞察力。 Freshworks has launched its advanced Freddy Agentic AI Platform, designed to autonomously handle service requests and provide real-time insights. 该平台包括AI代理工作室,使非技术小组能够创建AI代理,以及AI代理等用于电子邮件和统一搜索的功能。 The platform includes AI Agent Studio, enabling non-technical teams to create AI agents, and features like AI Agents for email and unified search. 目的是加强客户支持和满意度,同时降低各种规模的企业的成本。 This aims to enhance customer support and satisfaction while lowering costs for businesses of all sizes.