NatWest为大型移动应用程序停机道歉,使客户无法查阅其账户。
NatWest apologizes for a major mobile app outage, leaving customers without access to their accounts.
NatWest在移动银行应用程序更新后向数百万客户道歉, 用户无法访问账户, 超过3000人报告断电。
NatWest apologized to millions of customers after a mobile banking app update left users unable to access their accounts, with over 3,000 outages reported.
银行建议客户在问题得到解决时使用网上或电话银行业务,或访问一个分行。
The bank advised customers to use online or telephone banking or visit a branch while the issue is resolved.
近些年来, 英国银行出现一连串停业事故, NatWest为过去的问题支付近350 000英镑的赔偿。
This incident follows a string of outages affecting UK banks in recent years, with NatWest paying nearly £350,000 in compensation for past issues.