英国铁路监管者批评列车公司严厉对待没有有效票的乘客。 UK rail regulator criticizes train firms for harshly treating passengers without valid tickets.

英国铁路和公路局(ORR)批评火车运营商对没有有效票的乘客采取“不相称行动”。 The UK's Office of Rail and Road (ORR) criticized train operators for taking "disproportionate action" against passengers without valid tickets. 报告强调了英国复杂的票价制度,这导致对类似票价问题的处理不一致。 The report highlighted Britain's complex fares system, which leads to inconsistent treatment for similar ticketing issues. 权利办公室建议为乘客提供更清楚的机票信息,并在处理机票问题上保持一致性,特别是在起诉方面。 The ORR recommended clearer ticket information for passengers and consistency in handling ticket issues, especially regarding prosecutions.