SSA 在有效性受到批评的情况下推出聊天机器人;对专员的知情表示担忧。 SSA launches chatbot amid criticism of effectiveness; concerns raised over commissioner's knowledge.

社保署(SSA)已推出一个聊天室, 以简化服务及节约成本, The Social Security Administration (SSA) has launched a chatbot to streamline services and save costs, but it's facing criticism for giving confusing and unhelpful responses. Trump新任命的社保专员不得不利用谷歌来理解他的工作, 引起人们对社保局为公众服务的技术能力和效率的担忧。 ABC News also reported that Trump’s newly appointed Social Security commissioner had to use Google to understand his job, raising concerns about the SSA’s technological capabilities and efficiency in serving the public.