合作银行在新西兰的客户满意度最高,而安非他明地区尽管利润高,却仍然在追逐。 Co-operative Bank leads customer satisfaction in New Zealand, while ANZ trails despite high profits.

合作银行在新西兰的消费者满意度调查中排名最高,新西兰的客户满意度为77%,而ANZ的排名为57%。 The Co-operative Bank tops Consumer NZ's customer satisfaction survey in New Zealand with a 77% rating, while ANZ ranks last at 57%. 调查突出了上层银行和下层银行之间的20点差距,反映了不同客户的经验。 The survey highlights a 20-point gap between top and bottom banks, reflecting varied customer experiences. ANZ是最有利可图的,但满意度最低。 Despite being the most profitable, ANZ has the lowest satisfaction. 调查还对银行转换率低表示关切,认为客户可能不会转向评级较高的银行。 The survey also expresses concern over low bank switching rates, suggesting customers may not be moving to better-rated banks.