北方铁路在31个站点推出新的援助点,以帮助残疾旅行者。 Northern Rail launches new assistance points at 31 stations to aid disabled travelers.

北方铁路公司在英格兰北部31个站点设立了乘客援助点,以帮助残疾旅行者。 Northern Rail has introduced Passenger Assistance Points at 31 stations across the North of England to assist disabled travelers. 客户在这些点的售票处附近报到,在指定地区等待工作人员协助登机。 Customers check in at these points near ticket offices and wait in designated areas for staff assistance when boarding. 另有9个会议点在未配备人员的站点进行了试验,以提供类似的支持。 Nine additional meeting points have been trialed at unstaffed stations to offer similar support. 该项目是与北方无障碍用户小组共同开发的,目的是提高乘坐火车的残疾乘客的信心。 The project, developed with Northern's Accessibility User Group, aims to boost confidence among disabled passengers when traveling by train.