ASIC批评澳大利亚主要养恤金基金服务不良和死亡抚恤金报销延误。 ASIC criticizes major Australian pension funds for poor service and delays in death benefit claims.

澳大利亚证券和投资委员会(ASIC)批评澳大利亚最大的养恤金基金为客户服务差和处理死亡抚恤金申请出现过度拖延,影响到悲痛的家庭。 The Australian Securities and Investments Commission (ASIC) criticized Australia's largest pension funds for poor customer service and excessive delays in processing death benefit claims, affecting grieving families. ASIC对主要基金提起诉讼,并提出了34项改进建议,包括加快答复时间。 ASIC filed lawsuits against major funds and made 34 recommendations for improvements, including faster response times. 审查强调重点是投资回报,而牺牲了适当的客户支持。 The review highlighted a focus on investment returns at the expense of proper customer support.