新西兰的公共服务部门满足了 97.8% 的信息请求截止日期，但投诉上升到 1,029 起。 New Zealand's public service met 97.8% of info request deadlines, yet complaints rose to 1,029.

在截至 2024 年 12 月的六个月内，新西兰公共服务部门按时回复了 97.8% 的官方信息请求，平均响应时间为 13.2 个工作日。 New Zealand's public service responded to 97.8% of official information requests on time in the six months to December 2024, with an average response time of 13.2 working days. 监察员收到了 1,029 起关于信息请求的投诉，高于之前的 946 起，其中最常见的投诉涉及完全拒绝和延误。 The Ombudsman received 1,029 complaints about information requests, up from 946 previously, with the most common complaints involving full refusals and delays. 在提出的 39,809 个请求中，9.7% 被完全拒绝，305 个投诉已通知各机构，高于 238 个。 Of the 39,809 requests made, 9.7% were refused in full, and 305 complaints were notified to agencies, up from 238.