新西兰的公共服务满足了信息请求截止日期的97.8%,但投诉增加到1 029起。 New Zealand's public service met 97.8% of info request deadlines, yet complaints rose to 1,029.

在过去六个月中,新西兰公共服务部门及时答复了97.8%的官方信息请求,平均答复时间为13.2个工作日。 New Zealand's public service responded to 97.8% of official information requests on time in the last six months, with an average response time of 13.2 working days. 在39 809份申请中,9.7%的请求被完全拒绝。 Of 39,809 requests, 9.7% were refused entirely. 关于处理这些请求的投诉从238起增加到305起。 Complaints about handling these requests increased to 305, up from 238. 首席监察员报告说,投诉总数增至1 029宗,主要原因是拒绝和拖延。 The Chief Ombudsman reported a rise in overall complaints to 1,029, mainly due to refusals and delays.