研究发现,由于效率低下和技能差距,电信公司每年错过24B美元。
Telecom firms miss out on $24B annually due to inefficiencies and skill gaps, study finds.
Amdocs研究显示,由于效率低下、系统支离破碎和技能差距,电信服务提供商缺乏240亿美元的B2B年度收入。
Amdocs research reveals that telecom service providers are missing out on $24 billion in annual B2B revenue due to inefficiencies, fragmented systems, and skill gaps.
这项研究突出了重大问题,如50%的投标出错、20%的未答复的RFP以及数字市场的高放弃率。
The study highlights significant issues like errors in 50% of bids, 20% of unanswered RFPs, and a high abandonment rate in digital marketplaces.
一半以上的运营商计划投资于客户参与和应对这些挑战的系统。
Over half of the operators plan to invest in customer engagement and systems to address these challenges.