英国天然气公司在英国的客户服务排名最低, British Gas ranked bottom for customer service in the UK, according to a survey by Which?.

英国天然气公司在英国客户服务中名列最差, British Gas is rated the worst for customer service in the UK by consumer group Which?. 根据对4 000名成人的调查,报告指出,与往年相比,所有措施的客户对英国天然气的满意度都有所下降。 Based on a survey of 4,000 adults, the report indicates that customer satisfaction with British Gas has declined across all measures compared to previous years. 与该公司接触的人中有一半以上报告与服务有问题,第三个人因长时间等待而不满。 Over half of those who contacted the company reported issues with the service, with a third dissatisfied by long wait times. 英国天然气公司对这些调查结果提出异议,称其客户服务度量有所改进。 British Gas disputes these findings, citing improvements in their customer service metrics.