罗杰斯通讯公司裁员400人, 主要是客户支持, 转向数字服务。 Rogers Communications lays off 400, mostly in customer support, shifting to digital services.

由于转向数字服务,罗杰斯通信公司已经解雇了约400名雇员,他们大多来自客户支助角色。 Rogers Communications has laid off around 400 employees, mostly from customer support roles, due to a shift towards digital services. 该公司正在投资于虚拟工具和自助选择,从而减少了与客户护理团队的互动。 The company is investing in virtual tools and self-service options, which have reduced interactions with customer care teams. 这一举动是继加拿大其他电信公司,如BCE和Telus的类似解雇之后进行的。 This move follows similar layoffs in other Canadian telecoms like BCE and Telus. 尽管削减了,罗杰斯仍计划在五年内 在加拿大西部创造3000个新的工作岗位。 Despite the cuts, Rogers plans to create 3,000 new jobs in Western Canada over five years.