缅因州公共辩护人提请太阳能公司注意客户对意外高额账单的投诉。 Maine Public Advocate alerts solar companies over customer complaints of unexpected higher bills.

Maine Public Device Heather Sanborn在接到关于顾客没有得到所承诺的储蓄的投诉后,提醒社区太阳能公司注意。 Maine Public Advocate Heather Sanborn has alerted community solar companies after receiving complaints that customers are not getting the promised savings. 在有些情况下,客户比没有订阅的客户多付费。 Customers in some cases paid more than without subscriptions. Sanborn公司要求各公司审查记录,确保准确的计费,并在必要时发放退款。 Sanborn asked companies to review records, ensure accurate billing, and issue refunds if needed. 如果问题仍然存在,她的办公室可要求公用事业委员会进行调查。 If issues persist, her office may seek a Public Utilities Commission investigation.