边境航空公司在行李遗失投诉中首当其冲,2024年,22名乘客中有1名受到影响。 Frontier Airlines leads in lost luggage complaints, with one in 22 passengers affected in 2024.

OddsMonkey的一项新研究分析了航空公司利用Tripadvisor审查和Lugggage Losers数据库处理行李的情况。 A new study by OddsMonkey analyzed luggage handling by airlines using Tripadvisor reviews and the Luggage Losers database. Aer Lingus的丢失行李率最高,为3.14%,其次是肯尼亚航空公司和加拿大航空公司。 Aer Lingus had the highest rate of lost luggage mentions at 3.14%, followed by Kenya Airways and Air Canada. Jet2号、Ryanair和Wizz Air等低成本航空公司表现良好,几乎没有人投诉。 Low-cost carriers like Jet2, Ryanair, and Wizz Air performed well with few complaints. 边境航空公司丢失行李的概率最高,22名乘客中有一名受到影响。 Frontier Airlines had the highest probability of lost luggage, with one in 22 passengers affected. 英国航空公司和Iberia也有一些值得注意的问题。 British Airways and Iberia also had notable issues. 尽管情况有所改善,但像美国航空公司这样的大型航空公司在2024年发现丢失的邮袋增加。 Despite improvements, larger airlines like American Airlines saw increases in lost bags in 2024.