Atos将AI聊天室Barista纳入工作场所平台,使一半的信息技术支持案例自动化。 Atos integrates AI chatbot Barista into workplace platform, automating half of IT support cases.

Atos已经将Esprestive Barista Conversational AI融入其数字工作场所平台, 向员工提供即时的、个性化的信息技术支持, Atos has integrated Espressive's Barista Conversational AI into its Digital Workplace platform, offering employees instant, personalized IT support anytime, from any device. 这一AI解决方案使多达50%的信息技术支持案例自动化,使代理商能够集中关注复杂的问题。 This AI solution has automated up to 50% of IT support cases, allowing agents to focus on complex issues. 已经启用了200,000多份Barista许可证,将信息技术以外的使用扩大到人力资源和其他部门,提高了工作场所的效率和雇员业绩。 Over 200,000 Barista licenses have been activated, expanding use beyond IT to HR and other departments, enhancing workplace efficiency and employee performance.