英国消费集团将能源供应商排在前列,突显了广泛的客户满意度差距。
UK consumer group ranks energy suppliers, highlighting wide customer satisfaction gaps.
哪个消费者团体?
Consumer group Which?
英国的能源供应商名列前茅,Octopus能源公司、公用事业仓库公司和100Green公司排名最高,英国天然气公司、苏格兰电力公司和Ovo能源公司排名最低。
has released a ranking of UK energy suppliers, with Octopus Energy, Utility Warehouse, and 100Green at the top, and British Gas, Scottish Power, and Ovo Energy at the bottom.
根据近12 000名客户的反馈,排名突出显示客户满意度存在重大差异。
The rankings, based on feedback from nearly 12,000 customers, highlight significant disparities in customer satisfaction.
随着固定交易回归市场和能源价格预期会上涨,消费者团体建议家庭转向评级更好的供应商,以改善服务和限制成本。
As fixed deals return to the market and energy prices are expected to rise, consumer groups advise households to switch to better-rated providers to improve service and limit costs.