美国航空公司必须退还因天气或机组人员短缺而取消航班的旅客。 U.S. airlines must refund passengers for canceled flights due to weather or crew shortages.

法律要求美国航空公司在因冬季天气或诸如机组人员短缺等其他问题取消航班时向乘客提供退款。 Airlines in the U.S. are legally required to provide refunds to passengers when flights are canceled due to winter weather or other issues like crew shortages. 在前往机场之前,请在网上查询您的航班状态。 Before heading to the airport, check your flight status online. 如果取消,航空公司可以允许你免费重新安排行程。 If canceled, airlines may allow you to reschedule without fees. 航空公司必须退还不可退还的机票和行李费等未使用的额外费用。 Airlines must refund non-refundable tickets and unused extras like baggage fees. 美国交通部提供各航空公司退款政策的细节。 The U.S. Department of Transportation offers details on each airline's refund policies. 考虑预订备用航班,并对客户服务人员持耐心。 Consider booking backup flights and be patient with customer service staff.