根据KPMG2024年的调查,UBA在西非中小企业银行业中排名第二,在零售银行业中排名第三。 UBA ranks second in SME banking and third in retail banking in West Africa, per KPMG’s 2024 survey.

根据毕马威2024年调查,非洲联合银行(联非银行)在西非名列前5名,在中小企业银行业中位居第二,在零售银行业中位居第三。 United Bank for Africa (UBA) has been ranked among the top 5 banks in West Africa, securing second place in SME banking and third in retail banking, according to the KPMG 2024 survey. 该银行的改进归功于其“海关第一”哲学和雇员的献身精神。 The bank's improvements are attributed to its "Customer First" philosophy and employee dedication. 尽管取得了进展,但解决投诉仍是尼日利亚银行零售部门的一个薄弱领域。 Despite progress, complaint resolution remains a weak area in Nigerian banks' retail sectors.