在曼彻斯特不列颠尼亚酒店与酒店旅游税支付程序有记忆丧失斗争的老年客人。 Elderly guest with memory loss struggles with hotel's tourist tax payment process at Manchester's Britannia Hotel.
63岁的玛格丽特·琼斯有流动性问题和记忆丧失问题,在曼彻斯特的Britannia酒店遇到麻烦,当时她被要求按卡支付1.20英镑的旅游税,但由于她的记忆问题,她无法这样做。 63-year-old Margaret Jones, with mobility issues and memory loss, faced trouble at Manchester's Britannia Hotel when asked to pay a £1.20 tourist tax by card, which she couldn't do due to her memory problems. 在试图以现金和其他方法付款之后,她设法使用无接触卡支付。 After attempting to pay in cash and with other methods, she managed to use a contactless card payment. 琼斯对这种情况表示失望,质疑旅馆对残疾客人的处理方式。 Jones expressed frustration over the situation, questioning the hotel's handling of disabled guests.