印度官方领头开会, 改善银行和保险业的投诉解决方式。 Indian official leads meeting to improve complaint resolution in banks and insurance.

印度外勤部秘书M Nagaraju领导了一次会议,审查国家银行和保险公司处理的20起公众申诉,以提高解决质量。 India's DFS Secretary M Nagaraju led a meeting to review 20 public grievances handled by state banks and insurance firms, aiming to improve resolution quality. 由投诉人和监管机构出席的这届会议强调,必须及时、令人满意地解决投诉,由高级官员每月审查20个案件。 The session, attended by complainants and regulators, emphasized the need for timely and satisfactory resolution of complaints, with senior officials to review 20 cases monthly. Nagaraju还强调利用技术减少重复性投诉。 Nagaraju also stressed using technology to reduce repetitive complaints.