苏格兰家庭声称Ryanair让他们滞留在维也纳,没有行李或药品。 Scottish family claims Ryanair left them stranded in Vienna without luggage or medication.

一个苏格兰家庭声称,Ryanair在飞往爱丁堡的飞机起飞时,不顾25岁的凯蒂·布朗(Katie Brown)的预付轮椅援助费,没有行李或药物,让他们滞留在维也纳,没有行李或药物。 A Scottish family claims Ryanair left them stranded in Vienna without luggage or medication when their flight to Edinburgh took off without them, despite pre-booked wheelchair assistance for Katie Brown, 25, who has cerebral palsy. 由于这种经历, 家庭不得不预订另一种航班, 支付额外的费用, The family had to book an alternative flight and cover additional expenses, feeling "dehumanized" by the experience. 已请Ryanair和维也纳机场发表评论。 Ryanair and the Vienna airport have been asked to comment.