达美航空的乘客从头等舱换来,为服务犬腾出空间,引发了强烈反对。
Delta passenger moved from first class to make room for a service dog, sparking backlash.
一架德尔塔航空公司客车最初升级为头等舱,后来被转移到一个正常座位,为一只服务犬提供住宿,造成沮丧和社交媒体的强烈反应。
A Delta Air Lines passenger, initially upgraded to first class, was later moved to a regular seat to accommodate a service dog, causing frustration and a social media backlash.
Delta的政策允许服务动物, 但事件引发了如何平衡客户忠诚与接纳残疾乘客的需要的问题。
Delta's policy allows service animals, but the incident raises questions about balancing customer loyalty with the need to accommodate disabled passengers.
旅行专家认为,更好的规划可以预防这种冲突。
Travel experts suggest that better planning could prevent such conflicts.