CFPB 就 Zelle 欺诈行为起诉主要银行,称自 2017 年以来消费者保护不足。 CFPB sues major banks over Zelle fraud, alleging inadequate consumer protection since 2017.
消费者金融保护局(CFPB)起诉摩根大通、威尔斯·法戈和美国银行,指控他们未能保护消费者免受泽尔付款平台上的欺诈。 The Consumer Financial Protection Bureau (CFPB) has sued JPMorgan Chase, Wells Fargo, and Bank of America, accusing them of failing to protect consumers from fraud on the Zelle payment platform. CFPB称,银行在没有适当的防范欺诈措施的情况下匆忙推出Zelle,拒绝向报告被欺诈的消费者提供救济。 The CFPB alleges that the banks rushed to launch Zelle without proper fraud prevention measures and denied relief to consumers who reported being defrauded. 诉讼案还列出了 " 预警服务 " 的名称,即 " Zelle " 的经营者,并寻求一笔数额不明的款项,以支付退款、损害赔偿和罚款。 The lawsuit also names Early Warning Services, the operator of Zelle, and seeks an unspecified amount of money to cover refunds, damages, and penalties. 自2017年启动以来,泽尔处理的交易超过4810亿美元,用户超过1.43亿。 Since its launch in 2017, Zelle has processed over $481 billion in transactions and has over 143 million users. 各银行否认了这些指控。 The banks have denied the allegations.