北京推出学生公共汽车服务,以缓解校车交通,这是学生公众投诉回应倡议的一部分。 Beijing introduces student bus service to alleviate school traffic, part of their public complaint response initiative.

北京已推出新的学生巴士服务, 以方便校内交通及停车问题, Beijing has launched a new student bus service to ease traffic and parking issues around schools during rush hours. 这项计划是他们“对公众投诉的快速回应”方案的一部分,该方案使用统一的热线(12345)处理城市问题。 This initiative is part of their "swift response to public complaints" program, which uses a unified hotline (12345) for urban issues. 该热线全天候运作,有1 700多名工作人员,自2019年以来已处理了约1.5亿宗投诉,满意率达到97%。 The hotline, operational 24/7 with over 1,700 staff, has processed about 150 million complaints since 2019, with a 97% satisfaction rate. 北京还利用海量数据查明主要关注问题,启动有针对性的项目和政策解决这些问题。 Beijing also uses big data to identify key concerns, launching targeted projects and policies to address them.