AGL能源公司对2016年至2021年期间超额收费483名福利领取者罚款2 500万美元。 Energy firm AGL fined $25M for overcharging 483 welfare recipients from 2016 to 2021.

澳大利亚联邦法院对能源巨头AGL罚款2 500万美元,原因是2016年至2021年期间通过Centralpay向483名福利领取者超额收费。 Energy giant AGL has been fined $25 million by Australia's Federal Court for overcharging 483 welfare recipients through Centrepay between 2016 and 2021. 法院认定AGL及其子公司违反《国家能源零售规则》超过16 000次,未能及时通知并退还客户。 The court found AGL and its subsidiaries breached National Energy Retail Rules over 16,000 times, failing to promptly notify and refund customers. AGL可以对罚款提出上诉,这是澳大利亚能源监管机构自2022年以来施加的最大罚款。 AGL may appeal the fine, the largest imposed by the Australian Energy Regulator since 2022. 法院命令AGL实施新的程序,防止今后发生超额收费。 The court ordered AGL to implement new processes to prevent future overcharges.