在TUI认为她的护照因眼泪而无效后,母亲错过了前往拉普兰的圣诞节之旅。
Mother misses Christmas trip to Lapland after TUI deems her passport invalid due to a tear.
Claire Page, 一位来自博尔顿的母亲, 当TUI工作人员发现她的护照有撕裂时, 她的圣诞节去Lapland的行程被取消,
Claire Page, a mother from Bolton, had her Christmas trip to Lapland canceled when TUI staff found a tear in her passport, deeming it invalid for travel despite previous use.
家庭,计划一个神奇的旅行 与驯鹿雪橇骑 和访问圣诞老人, 面对心碎 因为克莱尔不能加入他们。
The family, planning a magical trip with reindeer sleigh rides and a visit to Santa, faced heartbreak as Claire couldn't join them.
TUI工作人员试图提供帮助,但无法获得芬兰移民局的许可。
TUI staff tried to help but couldn't secure permission from Finnish immigration.
Claire不得不看着她的家人 在没有她的情况下登机
Claire had to watch her family board the flight without her.