IndiGo公司对它作为世界上最差的航空公司之一的排名提出争议,声称它很准时而且投诉率低。 IndiGo disputes its ranking as one of the world's worst airlines, claiming high punctuality and low complaints.

印度最大的航空公司IndiGo(IndiGo)以AirHelp(AirHelp)为世界最差的航空公司之一,在109家航空公司中排名第103位。 IndiGo, India's largest airline, has disputed its ranking as one of the world's worst airlines by AirHelp, placing it 103rd out of 109 airlines. IndiGo认为,调查在方法和抽样规模上缺乏透明度。 IndiGo argues the survey lacks transparency on methodology and sample size. 尽管排名很高,但IndiGo公司称其车型准时率很高,客户投诉率最低,在1月至9月期间为7.25名乘客提供服务,占市场份额的61.3%。 Despite the ranking, IndiGo claims high punctuality and the lowest customer complaint ratio for its size, serving over 7.25 crore passengers from January to September with a 61.3% market share.