印度的全国消费者帮助热线将伙伴关系扩大到1,000家公司,与大赦国际一起加强了投诉解决。 India's National Consumer Helpline expands partnerships to 1,000 firms, enhancing complaint resolution with AI.

印度全国消费者帮助热线(NCH)扩大了与1 000多家公司的伙伴关系,以便更有效地解决消费者投诉。 The National Consumer Helpline (NCH) in India has expanded its partnership with over 1,000 companies to resolve consumer complaints more efficiently. 这些伙伴关系涵盖电子商务、旅行和教育等部门,从2017年的263个增长到今天的1 000个以上。 The partnerships, which cover sectors like e-commerce, travel, and education, have grown from 263 in 2017 to over 1,000 today. NCH计划采用基于AI的特征,如语音识别和多语言聊天器,作为其NCH 2.0升级的一部分,目的是使投诉程序更加方便和高效。 The NCH plans to introduce AI-based features such as speech recognition and multilingual chatbots as part of its NCH 2.0 upgrade, aiming to make the complaint process more accessible and efficient. 求助热线以17种语言提供,并通过多种渠道,包括免费电话号码和应用程序提供。 The helpline is available in 17 languages and accessible via multiple channels, including a toll-free number and apps.