英国夫妇在墨西哥的TUI假日, 被淹没的房间、健康问题、不适当的解决方式所困扰。 UK couple's Mexican TUI holiday marred by flooded room, health issues, inadequate resolution.
一对英国夫妇，61 岁的安德鲁·阿特金森 （Andrew Atkinson） 和 57 岁的吉尔 （Jill），在墨西哥巴伊亚普林西比 （Bahia Principe） 的一家酒店度过了他们 4,000 英镑的 TUI 假期，他们的房间被洪水淹没和潮湿，导致吉尔因慢性阻塞性肺病而出现健康问题。 A UK couple, Andrew Atkinson, 61, and Jill, 57, faced a problematic start to their £4,000 TUI holiday at a Bahia Principe hotel in Mexico, where their room was flooded and damp, causing health issues for Jill due to her COPD. 经过两个晚上,管理层没有拿出解决办法,他们被转移到另一个房间。 After two nights and no resolution from management, they were moved to another room. 旅馆后来道歉,尽管在坎昆又预定了TUI度假,但夫妇仍对最初的经历和所提供的补偿不满意。 The hotel later apologized, and despite booking another TUI holiday to Cancun, the couple remain unsatisfied with the initial experience and compensation offered.