Bucher + Suter合作伙伴与上流工程公司合作,在AI 和集束通道的支持下,加强云接触中心解决方案。 Bucher + Suter partners with Upstream Works to enhance cloud contact center solutions with AI and omnichannel support.

Bucher + Suter + 上流工程公司已合作加强Bucher + Suter 的私人云接触中心解决方案。 Bucher + Suter and Upstream Works have partnered to enhance Bucher + Suter's private cloud contact center solutions. 这项合作将Upstream Works的先进的全道和人工智能功能整合在一起,为客户提供更多通过语音,电子邮件和社交媒体等各种道的参与选择. The collaboration integrates Upstream Works' advanced omnichannel and AI capabilities, offering clients more engagement options through various channels like voice, email, and social media. 其目的是改善银行、医疗保健和零售业等行业的客户经验。 This aims to improve customer experiences across industries such as banking, healthcare, and retail.