Amdocs利用NVIDIA技术推出了先进的AI功能,以改进电信客户服务。 Amdocs launches advanced AI features for better customer service in telecom, using NVIDIA tech.
Amdocs已扩大其AI平台AmAIz,以加强通信服务提供商的客户互动。 Amdocs has expanded its AI platform, amAIz, to enhance customer interaction for communications service providers. 新的功能,即GenAI护理和销售代理,提供无缝支持,管理账单查询,并通过实时互动促进销售。 The new features, GenAI Care and Sales Agents, provide seamless support, manage billing inquiries, and facilitate sales through real-time interactions. AmAIz利用NVIDIA AI和NIM微观服务,提供先进的语音合成和详细的数字化人类可视化,创造深入而高效的客户经验。 Leveraging NVIDIA AI and NIM microservices, amAIz offers advanced speech synthesis and detailed digital human visualizations, creating immersive and efficient customer experiences.