美国主要零售商现在提供“无回报退款”,让顾客保留全部退款的物品。 Major U.S. retailers now offer "returnless refunds," letting customers keep items for full refunds.
美国主要零售商如亚马逊(Amazon)、沃尔玛(Walmart)及目标(Target)越来越多地提供“无回报退款”, Major U.S. retailers like Amazon, Walmart, and Target are increasingly offering "returnless refunds," allowing customers to keep unwanted items while receiving full refunds. 这种做法旨在提高客户满意度,并降低与收益有关的费用,例如运费和加工费。 This practice aims to enhance customer satisfaction and reduce the costs associated with returns, such as shipping and processing fees. 通常适用于低成本或难以收回的物品,零售商使用算法来确定资格,尽管这些政策的具体内容往往没有广为宣传。 Typically applied to low-cost or hard-to-resell items, retailers use algorithms to determine eligibility, though the specifics of these policies are often not widely advertised.