VicRoads的私有化导致维多利亚州服务质量下降,司机等候时间更长。 VicRoads' privatization has led to reduced service quality and longer wait times for drivers in Victoria.
澳大利亚维多利亚州的道路管理机构Vicroads自两年前79亿美元私有化以来,服务质量下降。 VicRoads, the road management authority in Victoria, Australia, has seen a decline in service quality since its $7.9 billion privatization two years ago. 预算文件表明,在这一过程中,基本服务目标被秘密降低,导致等待时间延长,客户满意度降低,工作人员短缺,以及服务中心关闭。 Budget documents indicate that essential service targets were secretly lowered during this process, leading to longer wait times, reduced customer satisfaction, staff shortages, and closures of walk-in service centers. 学生驾驶员现在面临最多10周的驾驶考试等待期,雇员报告超负荷工作及更替率增加。 Learner drivers now face waits of up to 10 weeks for driving tests, with employees reporting increased overwork and turnover.