美国航空公司因轮椅处理不当、协助残疾乘客以及由此引发的事件(2019-2023年)而罚款5 000万美元。 American Airlines fined $50m for mishandling wheelchairs, assisting disability passengers, and resulting incidents (2019-2023).
美国交通部对美国航空公司罚款5 000万美元,原因是对轮椅处理不当,以及2019年至2023年期间未能协助残疾乘客。 The U.S. Department of Transportation has fined American Airlines $50 million for mishandling wheelchairs and failing to assist passengers with disabilities from 2019 to 2023. 调查发现不安全的做法和导致受伤的事件。 The investigation revealed unsafe practices and incidents that led to injuries. 美国航空公司将获得2 500万美元的信贷,用于改进和补偿。 American Airlines will receive a $25 million credit for improvements and compensations. 该航空公司今年投资超过1.75亿美元,以加强服务,使处理不当率减少20%以上。 The airline has invested over $175 million this year to enhance services, reducing mishandling rates by over 20%.