保费债券持有者抱怨说,到期债券在7个星期前才能生效。 Premium Bonds holder complains about 7-week wait for matured bonds to become active.

一位 Premium Bonds 持有人批评了他们等待 7 周才能到期债券生效的情况，称其“难以置信”。 A Premium Bonds holder criticized the seven-week wait for their matured bonds to become active, calling it "unbelievable." NS&I解释说,如果撤回申请在到期前收到,资金将追溯到最早的合格提款日期,因此不是闲置的。 NS&I explained that if the withdrawal request is received before maturity, funds are backdated to the earliest eligible draw, thus not inactive. 尽管作出了这一澄清,但客户仍然不满意。 Despite this clarification, the customer remained dissatisfied. 此外,NS&I还警告说,有人以顾客为目标进行钓鱼骗局,敦促警惕可疑的电子邮件。 Additionally, NS&I warned of a phishing scam targeting customers, urging vigilance against suspicious emails.