GoldSmith实验室为商业通信和客户服务推出了一个AI语音代理。 GoldSmith Labs launched an AI Voice Agent for business communication and customer service.

GoldSmith实验室推出了一个AI语音代理,以加强商业沟通和客户服务,能够在没有人类帮助的情况下管理诸如任命和牵头人等任务。 GoldSmith Labs has launched an AI Voice Agent to enhance business communication and customer service, capable of managing tasks like appointments and lead generation without human help. 它能够处理多达每小时10,000个电话,并通过从互动中学习来适应情况。 It can process up to 10,000 calls per hour and adapts by learning from interactions. 开办项目的目标是在五年内实现3 000万美元的收入和20 000多名客户。 The startup aims for $30 million in revenue and over 20,000 clients in five years. 同时,LivePerson引入了新的生成人工智能工具,以提高代理人的生产力和客户满意度. Concurrently, LivePerson introduced new generative AI tools to boost agent productivity and customer satisfaction.

October 15, 2024

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