印度储备银行副行长J. Swaminathan敦促小金融银行改善治理、借贷做法和客户服务。 Reserve Bank of India Deputy Governor J. Swaminathan urges small finance banks to improve governance, lending practices, and customer service.

印度储备银行副行长J. Swaminathan最近发表演说,对小额金融银行的高利率和不公平收费提出警告。 In a recent address, Reserve Bank of India Deputy Governor J. Swaminathan raised alarms over high interest rates and unfair fees at small finance banks (SFBs). 他呼吁改善治理和负责任的贷款,以支持可持续增长。 He called for improved governance and responsible lending to support sustainable growth. Swaminathan 敦促 SFB 专注于继任计划，降低风险，避免依赖昂贵的存款，并增强 IT 弹性和申诉机制，以提供更好的客户服务。 Swaminathan urged SFBs to focus on succession planning, mitigate risks, avoid dependence on costly deposits, and enhance IT resilience and grievance mechanisms for better customer service.