VTEX获得AI驱动的客户服务供应商Weni,以加强平台能力。 VTEX acquires AI-driven customer service provider Weni to enhance platform capabilities.

VTEX是一个著名的商业平台,它收购了由AI驱动的客户服务供应商Weni。 VTEX, a prominent commerce platform, has acquired Weni, an AI-driven customer service provider. 这项收购旨在加强VTEX为全球企业提供全面客户经验的能力。 This acquisition aims to enhance VTEX’s capabilities in delivering a comprehensive customer experience for global enterprises. Weni将独立运作,以基于成果的定价模式提供AI解决方案,提高客户满意度,降低业务费用。 Weni will function independently, offering AI solutions that improve customer satisfaction and reduce operational costs with an outcome-based pricing model. 这一战略行动符合VTEX的目标,即促进连通商务和提高客户效率。 This strategic move aligns with VTEX's goal of fostering connected commerce and improving efficiency for its clients.