Care.com 与 FTC 就夸大的就业人数和欺骗行为达成 $8.5M 和解诉讼。 Care.com settles $8.5M lawsuit with FTC over inflated job numbers and deceptive practices.
Care.com同意向美国联邦贸易委员会(FTC)支付850万美元, Care.com has agreed to pay $8.5 million in a settlement with the US Federal Trade Commission (FTC) over charges that it exaggerated the number of available jobs on its platform and made it difficult for customers to cancel memberships. 公平贸易委员会声称,Care.com利用夸大的工作数量和毫无根据的收入要求吸引照顾者到它的平台上,并采用欺骗性的设计做法,使消费者在订阅时陷入困境。 The FTC claimed that Care.com used inflated job numbers and baseless earnings claims to attract caregivers to its platform and employed deceptive design practices to trap consumers in subscriptions. 协议要求Care.com只提供以证据为依据的收入索赔, 提供网站如何工作的明确信息, 并简化用户取消订阅的流程. The settlement requires Care.com to only make earnings claims backed by evidence, provide clear communication on how the site works, and simplify the process for users to cancel their subscriptions. Care.com 否认有不当行为，并表示它决定专注于帮助家庭和护理人员。 Care.com denies wrongdoing and states that it settled to focus on assisting families and caregivers.