索诺斯公司由于影响客户满意度和销售的应用程序问题而解雇了100名雇员。 Sonos lays off 100 employees due to app issues affecting customer satisfaction and sales.

索诺斯公司已经解雇了100名雇员,约占其劳动力的6%,原因是其重新设计的移动应用程序不断出现问题。 Sonos has laid off 100 employees, representing about 6% of its workforce, due to ongoing issues with its redesigned mobile app. 该应用程序的设计不善,缺乏基本特征,因此受到批评。 The app has been criticized for being poorly designed and lacking essential features. 首席执行官Patrick Spence已经承认应用程序问题损害了客户满意度,影响了销售,延误了两种新产品的推出。 CEO Patrick Spence has acknowledged the app issues have hurt customer satisfaction and impacted sales, causing delays to the launch of two new products. 该公司正在投资2 000万至3 000万美元来修复该应用程序,并每两周更新一次,以解决各种问题。 The company is investing $20-$30 million to fix the app and is updating it every two weeks to address issues.

August 14, 2024

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