自闭症女儿的家人因易捷航空的取消和预订记录不足而滞留。 Autistic daughter's family stranded due to easyJet's cancellation and insufficient booking record.

凯瑞·安德鲁斯（Kerry Andrews）是一位有自闭症女儿的母亲，她在飞行途中收到了易捷航空（easyJet）的电子邮件，取消了她前往阿利坎特的假期。 Kerry Andrews, a mother with an autistic daughter, received a mid-flight email from easyJet cancelling her holiday to Alicante. 由于返程时没有预订记录, 两人因在阿利坎特机场被困, 面临着经济压力. Stranded at Alicante airport due to a lack of booking record upon their return trip, the pair faced financial strain. 易捷航空公司正在重新审视此案, 并承诺与安德鲁斯女士进行进一步联系. easyJet is re-reviewing the case and has promised further contact with Ms. Andrews. 她对航空公司缺乏明确沟通表示沮丧。 She expressed her frustration with the airline's lack of clear communication.

August 14, 2024

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