2024 新西兰消费者调查显示,对法律的认识有所提高,转向在线审查,对关键行为有很强的了解。 2024 NZ Consumer Survey shows increased awareness of laws, shift to online reviews, and strong knowledge of key acts.
由MBIE和商业委员会进行的2024年新西兰消费者调查显示,消费者对相关法律和法案的认识有所提高。 The New Zealand Consumer Survey for 2024, conducted by MBIE and the Commerce Commission, has shown an increase in consumer awareness of relevant laws and acts. 该调查现已完全在线,抽样规模为3 500名参与者,在出现问题时,消费者与企业的直接接触有所减少,更多的人利用在线审查和社交媒体。 The survey, now fully online, saw a sample size of 3,500 participants and a decrease in direct consumer contact with businesses when issues arise, with more people resorting to online reviews and social media. 对消费者权利和法律的认识仍然很高,89%的受访者了解《消费者保障法》,90%的人了解《公平交易法》,62%的人了解《信贷合同和消费者融资法》。 Awareness of consumer rights and laws remains strong, with 89% of respondents aware of the Consumer Guarantees Act, 90% of the Fair-Trading Act, and 62% of the Credit Contracts and Consumer Finance Act.