40%的澳大利亚生命线在大流行病中需求增加,主要是为了支持孤独。 40% Lifeline Australia demand increase amid pandemic, primarily for loneliness support.

澳大利亚生命线(Lifeline Australia)是一条危机支助求助热线,自该流行病开始以来,其需求猛增了40%,孤独是一个突出的问题。 Demand for Lifeline Australia, a crisis support helpline, soared by 40% since the pandemic began, with loneliness being a prominent issue. 帮助热线每年收到约1M电话、短信和在线聊天,而处于高度隔离状态的老年人的电话不断增加。 The helpline receives around 1M calls, texts, and online chats annually, with calls from older people experiencing heightened isolation increasing. 志愿者包括心理学和咨询学生, 旨在提供一个富有同情心的倾听者, 并与支持联系呼叫者. Volunteers, including psychology and counselling students, aim to provide a compassionate listening ear and connect callers with support.