大保险公司授予Verint公司450万美元合同,为接触中心的AI动力机器人签订3年合同。 Major insurance company awards Verint a $4.5m, 3-year contract for AI-powered bots in contact center.

大型保险公司授予Verint一份价值450万美元的3年合同，在其3000个座席的联络中心部署人工智能驱动的机器人。 Major insurance company awards Verint a $4.5m, 3-year contract to deploy AI-powered bots across its 3,000-agent contact center. 目的是提高代理商的能力,提高三个业务单位的客户经验。 The aim is to boost agent capacity and elevate customer experience across three business units. 预计Verint的AI机器人,如精确转录机器人和数据洞察机器人,将在六个月内自付,并且随着时间的推移,使用量将增加. Verint's AI bots, such as Exact Transcription Bot and Data Insights Bot, are predicted to pay for themselves within six months and see increased usage over time.