汇丰银行因不公平对待 150 万陷入财务困境的客户（2017-2018 年）被英国金融行为监管局罚款 620 万英镑。 HSBC fined £6.2m by UK's FCA for unfairly treating 1.5 million customers in financial difficulty (2017-2018).

汇丰银行因 2017 年 6 月至 2018 年 10 月期间未能公平对待超过 150 万陷入财务困境的客户，被英国金融行为监管局罚款 620 万英镑。 HSBC has been fined £6.2m by the UK's Financial Conduct Authority for failing to fairly treat over 1.5 million customers in financial difficulty between June 2017 and October 2018. 该银行已支付了1.85亿英镑的赔偿金。 The bank has already paid out £185m in compensation. FCA发现，当客户拖欠付款时，汇丰银行的政策、程序和员工培训有时会导致采取不相称的行动，从而使他们面临更大的财务困境的风险。 The FCA found that HSBC's policies, procedures and staff training sometimes led to disproportionate action when customers fell behind on payments, risking them entering greater financial difficulty.